Our core values : R.A.P.I.D
Respect for People
Care & continuously nurture our talent
Adapt & Innovate
Anticipate change and actively court new ideas to seize opportunities; look for better ways of doing things
Passion for customer
Understand customer needs and committed to deliver superior value
Integrity defines who we are and how we behave.
Dedicated & Teamwork
Strive for the best results with ‘can do’ attitude and maximizing group strengths
Last Updated on Thursday, 18 April 2013 09:09
To become #1 IT company in Malaysia by 2016
Our Mission :
"To enhance values to our customers’ business by providing innovative and effective IT solutions and services."
IMS Policy Statement :
"GET IT RIGHT"
"We are committed to provide quality services that satisfy our customers and stakeholders’ needs and requirements by ensuring our IT services meet the agreed service level, maintain Confidentiality, Integrity and Availability/Accessibility (CIA) of our critical information, processing facilities and services. We shall manage, protect and ensure that our IT services continue to be available during crisis. We shall endeavor to create a resilient organization that considers all business risk by establishing a risk based decision making process"
Get it right means all deliverables complies with the planning and regulatory requirements to achieve customer satisfaction and continuous improvement.
To fulfil this commitment PRODATA has implemented and maintained an Integrated Management System complying to Quality Management System (QMS) ISO/IEC 9001:2015, Information Security Management System (ISMS) ISO/IEC 27001:2013, IT Service Management System (IT SMS) ISO/IEC 20000-1: 2011 and Business Continuity Management System (BCMS) ISO 22301:2012.
PRODATA shall ensure the following:
a. Continually measure service quality, delivery and improve customer satisfaction.
b. Develop our services range in line with changing technology and business environment.
c. Provide a fast response in provisioning of services and handling of customer’s enquiries.
d. Ensure awareness and involvement of personnel throughout the organization in achieving these objectives.
e. Develops and maintain a highly committed and competence team of professional to ensure services quality, security and business continuity.
This policy is applicable for all PRODATA personnel, associates and business partners to ensure overall customer and stakeholder satisfaction.
Last Updated on Saturday, 23 April 2016 05:37
CSR is an umbrella concept that combines all business contributions to the economy, society, and to the environment. It involves voluntary initiatives from companies which go beyond the legal requirements of corporate responsibility. CSR covers the implementation of responsible business practices both internally (within the company), and externally (within the community, society, or in less developed nations). What distinguishes it from more traditional charitable activities is its integration into a company's broader business strategy.
At Prodata, we acknowledge that our success is not measured solely by our financial performance, but in entirely by our accomplishments as a group throughout the facets of the communities in which we operate. Therefore, we are committed in ensuring the health and safety of our employees and all who are affected by our business operations. We are committed, as a company and as individuals, in obeying the laws, respecting the cultures, and having a positive impact on the lives of the people and environment in which we live and work, and focus to help propel the nation forward.
We demonstrate our commitment to social responsibility specifically through our core activities, in hope that the impact of our projects extends beyond our scope to enrich the lives of the community directly and indirectly.
|Bridging the digital divide.
Realizing that the acceptance and assimilation of technology in daily routines is unavoidable. Also in-line with our government's agenda in targeting a 90-percent online usage of its services among the public by 2015. One of the initiatives is Malaysia's National Broadband Plan aims at increasing household broadband internet penetration from 26% to 50%, thereby enabling "Connected Government", an initiative launched in 2007 for zero face-to-face interaction to boost information sharing, integration and interoperability amongst government bodies and the public Government portals help people access their services easily, from anywhere and at any time. We believe that this should the same in FELDA. In fact, as modern and structured communities, FELDA communities should be the leader in this initiative. As part of our initiatives, we have targeted to take ICT skills education and infrastructure straight to them.
|Young Adults ICT Development Program
Spearhead by Knowledge Development Unit, the objective of this program is to equip the less fortunate young adults in FELDA communities with ICT skills. Besides running the main initiatives which are funded by FELDA and Yayasan FELDA, we also organized free ICT skills training for FELDA communities. Thousands of youngsters have been trained under this initiative which has the objectives of:
Enabled Students to meet future and current employment requirements
• Provided ICT skills, personal development skills and independent living skills
• Enabled students to overcome day-to-day obstacles
• Provided lifelong skills for deserving youngsters and enhanced their future career prospects
"A sporting chance". Since 2009, Prodata has associated himself with the positive imagery of sport by sponsoring a football club, Felda United. FELDA United has been one of the more consistent teams in Malaysian FAM Cup 2007 and became champion of Malaysian Premiere League in 2010. Besides getting good publicity and create valuable goodwill by sponsoring our local team, it is also the first rule of healthy community relations by giving back to the community that supports our company. We also believe that it could raise brand awareness and develop brand preference in the marketplace, will create positive PR and raise awareness of our organization as a whole and provide events for promoting your good relations with our clients.
Official Felda United's website : http://www.felda.net.my/feldaunited/>
The other avenue of CSR by Prodata is via FELDA own CSR instrument known as Felda's Foundation or "Yayasan Felda". The objective of this foundation is to implement and promote charity work and community well-being in the areas of education, health, welfare, economic, social and cultural heritage of Malaysia. It is in line with the concerns of Felda Group to strengthen its social responsibility.
The objective is to support the development of young adults by improving their competencies and marketability to find employment. We provide internship for graduates from a wide range of degrees background, not limited to technical, finance, accounting and business.
Last Updated on Friday, 19 April 2013 06:07